I’m a Business Analyst with over 10 years’ experience driving enterprise transformation across the higher education, property development, and government sectors. I specialise in translating complex business challenges into scalable, data-driven solutions that deliver measurable impact and long-term value.

At the University of Technology Sydney, I led digital initiatives that modernised legacy systems and implemented Salesforce and ServiceNow platforms, resulting in a 20% reduction in operational costs and significantly improved student engagement for over 90,000 users. I partnered with IT leadership to develop a product-centric operating model that replaced siloed teams and stand-alone projects with continuous delivery frameworks aligned to the university’s digital strategy.

In property development, I applied rigorous business analysis to multimillion-dollar projects—streamlining funding processes, mitigating risks, and improving stakeholder alignment. These efforts helped secure over $30M in development financing and increased investor funding by 30%, delivering strong returns and accelerating project delivery.

Across sectors, I’m known for leading end-to-end analysis—from requirements gathering and stakeholder engagement to solution design and change management—using Agile, Waterfall, and hybrid methodologies. I champion platforms like Salesforce, ServiceNow, and data-driven reporting tools to optimise workflows and support better business decisions.

My cross-sector experience gives me the versatility and insight to simplify complexity, enable teams, and build systems that drive meaningful results.

Let’s connect. Call me directly to find out what value I can add to your business. You never know—we might uncover an extra few million dollars in profit or savings, just like I’ve helped numerous clients achieve from a single conversation.